Remove the computer cash register at the end of the day. How to apply correction checks. Advantages of using new cash register equipment

Since 2017, the rules for working with cash register systems have changed. Now sellers will have to work with online cash registers, which will transmit all information about payments to the Federal Tax Service in electronic form through the fiscal data operator.

New models of online cash registers (unlike EKLZ) have a fiscal drive. It stores all information about calculations and transmits it electronically through the fiscal data operator to the tax authorities. You can now use your own as a cash register mobile phone or tablet.

What do you need to operate an online cash register?

First you need to enter into an agreement with the Fiscal Data Operator. You must conclude an agreement before you decide to register the cash register with the Federal Tax Service. Before July 1, 2017, you will need to deregister the current cash register with the Federal Tax Service. Then find out whether it is possible to upgrade it or purchase a new online cash register. Then put new cash register registered with the Federal Tax Service. Now this can be done via the Internet and even at any tax office.

You can find out whether your cash register is subject to modernization on the website of the Federal Tax Service of Russia in the “Cash register equipment” section, on the websites of the cash register manufacturer or central service center.

The model of your online cash register must be indicated in the cash register register approved by the Federal Tax Service, and the cash register itself must be used at the place of settlement with the buyer at the time the payment is made by the same person.

How does an online cash register work?

The new procedure for using cash registers has changed the rules and procedure for working on cash register equipment. CCPs can now produce not only cash receipts, but also strict reporting forms.

The operating procedure of the online cash register involves issuing an electronic receipt and sending it to the buyer (to his e-mail or mobile phone). Now cash receipts will indicate the fiscal document number, the fiscal attribute of the document, the shift number, the serial number for the shift, the type of taxation and other details.

A mandatory element of a cash register receipt is a QR code, thanks to which any buyer can check the legality of the purchase being made. The cash receipt must be generated no later than 24 hours from the moment the report on the opening of the shift is generated.

Information about each punched check is stored in the fiscal drive. If your Internet suddenly goes off, you can continue to work on your cash register, making payments to customers. All data on settlements will be in the fiscal storage device, which will save all information for 30 days and, when communication is restored, will transfer it through the fiscal data operator to the Federal Tax Service.

After 30 days without communication, the cash register's fiscal drive is blocked.

How to use a new cash register

Before starting work, the cashier must issue a report on the beginning of the shift, and at the end of the working day - a report on closing.

As soon as the cashier punches the check, the check data immediately goes into the fiscal storage of the cash register and is transmitted to the fiscal data operator (OFD) via the Internet.

The OFD sends a response to the cash desk about receiving the information and at the same time transmits the data to the Federal Tax Service. If your connection is lost, the data is stored in the fiscal drive for up to 30 days and sent to the OFD as soon as the connection is restored.

The OFD stores information about transferred checks for 5 years, after which it is destroyed.

Who can work without an online cash register?

Until July 1, 2018, online cash registers may not be used:

organizations and individual entrepreneurs performing work and providing services to the public, subject to the issuance of strict reporting forms;
organizations and individual entrepreneurs engaged in trading using vending machines (vending);
Individual entrepreneurs using the patent tax system.

Online cash registers will not be used for the sale of newspapers and magazines; securities; travel documents; at markets, fairs and exhibition complexes; peddling trade; shoe repair; caring for children, the sick and elderly, and in many other cases.

In hard-to-reach areas, cash register systems may not be used, and in areas remote from communication networks, work on new cash registers is used without submitting fiscal documents to the Federal Tax Service.

According to the law, Any entrepreneur should have a cash register carrying out transactions with funds of various types. Many people mistakenly believe that it is quite difficult to use and that it will not be possible to master it on your own. To do this, you should familiarize yourself in detail with the use of at least one type of device and you can safely work on all of them.

Those who have entered into a contractual relationship with the owner of the business regarding liability of a material nature can carry out activities with KKM. In addition to the contract, they are required to have experience working with this machine: correctly punching checks and clearing it.

It should be remembered that before starting the work process, the director (head of department) is required to carry out preparatory work: open the drive and the counter, punch the check and check the punched amount received for the previous shift and check with the cashier’s records. The sums must completely agree.

The direct responsibilities of the director must contain following:

Entering accurate information into the journal, confirming with your signature.
Prepare the initial readings of the control tape (number, date and time of the start of the work process, readings of the control register).
Releasing the keys to the responsible employee.
Issuing change money for change.
Provide workers with tapes and coloring compounds in a timely manner.

Responsibilities of the employee before starting the process at the cash register:

Checking the working condition.
Adjusting time and date, checking cash register units for integrity.
Zero check.
Before starting the workflow, punch several zero checks to check the functionality of the cash register.
At the end of the working day, hand over all cash to the senior cashier or director.

Operating principles depending on the type

The device is a very complex variety in technical electronic form. Some of its parts are considered composite. These include:

The monitor is available in two types, for the cashier and for the person making purchases.
Box for collecting banknotes.
Tape block.
Printer.
Memory.

The cash register has a device that transmits available information to the buyer. A monitor must be present; one is installed for the buyer so that he can easily see all the necessary information on the screen. The other is placed for the cashier.

Keyboard used to enter the required volume cash. This affects the purpose of the cash register, with its help it is driven required amount and is reflected on the check. The device has a division of buttons by color; they are divided into several parts, where each defines a specific group of products.

Tape block refers to the necessary part, direct assignment which stores all information including completed operations. The device is located inside the machine itself; there is no need to connect it separately.

Fiscal memory designed to record the amount of money passing through the cash register. They deal with the proceeds received on a daily basis and are reflected in the Z-report. Information is removed at the end work shift and stores all events with dates and detailed information for the time worked.

Each cash register has tray for collecting banknotes, which is a regular metal (plastic) box with several types of locks. One of the most simple options is an ordinary mechanical type latch. However modern solution The issue is the electromagnetic locking device.

The main task of the printer is to print a receipt. The cash register prints them for the buyer and for reporting purposes. point of sale. For the buyer, the receipt serves as proof of purchase. Varieties of some cash registers print them for other documents, this is considered a good help in work.

It should be remembered that there are many varieties of cash registers and sizes of receipt tapes; if you use the wrong one, the cash register will quickly become unusable.

Operation

The first thing to do is to connect the cash register to the network. Many of them have buttons on the panel on the back side, activated by turning the key to the REG position. If many zeros are displayed on the monitor, it indicates correct operation.

IN further activities is happening as follows:

Authorization. Many cash registers begin their work when the cashier logs in. You must enter a service number and a password. Some varieties start working after using a special card. appointments.
Calculation occurs by entering the required amount. To do this, enter the correct cost using the keys. Next, press the button the desired section(usually they are divided into various divisions: for example, shoes, clothes, food, etc.). Some cash register machines have the ability to read the barcode from the product, and the required amount is calculated independently. Next, press the “Payment” or “Cash” button, the purchase is made.
If there are discounts on a certain type of product, they are reflected immediately at the checkout. Should be entered full price(without deducting certain percentages), select a category, print the amount and press %, the discount will be calculated independently.
If you need to select several items, you should enter the amount and click the desired department. You should wait until all types of purchases are finished and press the “Payment” button.
If you need to return a zero check, you should press the “Payment” or “Cash” button.

These are the general types of working with cash register machines; if you need to find out the operating principle of a particular machine, information can be found on the Internet, or you can study in certain organizations.

In the store

First of all, the employee is obliged to enter into an agreement on material liability. This is done to prevent theft of funds.

A cashier's job always begins with the need to refuel the car. The tape is inserted into the cash register and a special record is made indicating the number, its type, date, exact time of switching on, and indications at the time the cashier started working. After filling in all the data, the cash register tape is certified by the senior cashier.
Next, you should check the accuracy of the date and time data. Many devices have the ability to independently save the necessary information. There are cash registers that should be checked for accuracy of time and date before each shift and set if necessary.
Before starting the work process, check the ability of the device to work. To do this, zero checks are printed, they are checked for clarity of printing and the presence of all necessary information. Trial checks should be kept until the end of the work and attached to the reporting documentation.
Next, the X-report is printed; it is of an intermediate nature and during its printing, the amount is not reset to zero. During a work shift, such checks are printed several times. This is done to control the funds entering the cash register. They are printed at the time the proceeds are deposited. During a shift, you can bounce an uncountable number of checks; they do not affect work, but they help to control the correct flow of funds.
X-reports can be taken by department, at the end of a work shift and to obtain the final result. They keep records of excess or lack of funds in the cash register.
If an incorrect check is punched, the correct one is punched out again, the incorrect one is stored until the end of the shift. After closing and submitting the report for the day worked, it should be compiled into a single document. Next, an act is drawn up indicating the type, model of the cash register, registration number and manufacturer number.
An act is drawn up indicating the check number and the amount entered. The check is attached to the document, which is certified by the operator and the entrepreneur.

It may happen. The reasons may be different: the product does not match the color and style, has manufacturing defects, etc. This can only happen upon presentation of a receipt, the integrity of the product (presence of a price tag on it, etc.).

In addition, there must be a punched amount in the cash register. An act on the return of the goods is drawn up. It is written in any form. After correctly drawn up documents, which are signed by the entrepreneur himself, the money for the goods can be returned.

At the end of the working day, an X-report is printed, which is performed to reconcile the cash register and the cash in it. After it, a Z-report is run, which resets all accepted funds for the shift. All information is automatically moved from RAM to fiscal memory, the received revenue is reset to zero and closed.

Typical errors

There are standard errors that can lead to failure of the cash register. These include:

Battery failure. This is a common reason why a machine breaks down. To eliminate such problems, you should pay close attention to the cash register. It is best to charge while switched off, this will maximize the service life.
Using a charging device not recommended by the manufacturer. To eliminate such causes, you need to use devices that are allowed by the factory.
Incorrect tape threading. To eliminate the error, you must use only the tape recommended by the cash register factory.
Liquid penetration. If such a nuance occurs, you should immediately turn off the device and contact a service center.
The automatic cutter in the fiscal registrar has broken down. This often happens due to the fault of the cashier, who sharply pulls the tape and does not close the recorder lids tightly, as a result of which the blades hit.

Instructions for working with Frontol are presented below.

Online cash registers are different from their predecessors, but this has had almost no impact on the work of staff. The cashier still fills paper, punches checks and prints reports on the closure of the shift.

Preparing for work

To work at a cash register, a cashier must:

familiarize yourself with the standard rules for operating the cash register;
sign in a special journal stating that you know the rules for working with an online cash register;
conclude an agreement on full financial liability.

At the beginning of the working day, the cashier is given the materials necessary for work:

keys to the cash register and cash drawer;
receipt tape;
change money.

When the cashier receives or returns a change coin, there is no need to punch the check. Reflect this information in the book of accounting for funds accepted and issued by the cashier (Form No. KO-5).

Work with the cash register without errors!
Technical support from 450 RUR/month.

Leave a request and get a consultation
within 5 minutes.

Opening shift

Before using the online cash register, you need to print a shift opening report. It is sent by the OFD and contains information about the equipment, fiscal drive, shift and cashier.

Example of a shift opening report

It’s better not to open a shift if you are not sure that you will have at least one client today. If you often send opening reports and do not punch a single check during the day, this will attract the tax office. We recommend opening a shift before the first customer pays.

How to issue a check to a buyer

At the time of payment, the cashier acts as follows:

calculates the total amount and names it;
receives payment from the client and states the amount received;
prints a receipt at the online cash register;
names the change amount and gives it with the check.

The cashier gives the client a paper check or sends an electronic one (by email or SMS in the form of a link to the page with the check). OFD can send electronic checks for you. In this case, you simply receive contacts from the client and transfer them to the operator.

Example of tariffs for sending checks to clients

The buyer can request an electronic receipt in two ways:

tell us your phone number or email address;
provide a phone number mobile application Federal Tax Service, which will display a QR code with encrypted personal data.

The buyer's phone and email are encrypted in the Federal Tax Service app

The customer returned the goods

The cashier punched the check with an error

Generate a correction check. How to do this, read the cash register operating manual.

The client made an advance

Issue cash receipt with the “advance” payment method. After payment, punch the check in accordance with all the rules with the requisite “full payment” (letter of the Federal Tax Service of Russia dated November 11, 2016 No. AS-4-20/21345@).

What a cashier should not do while working

Work without a control tape.
Allow strangers to approach the cash register.
Leaving the cash register without warning management.
Leaving a switched-on cash register unattended.
Keep personal money in a cash drawer.

Shift closing and collection

At the end of the day, the cashier closes the shift and hands over the cash. The closing report must be printed no later than 24 hours after opening. If the shift lasts longer, the cash register will stop processing receipts.

A report on the closure of a shift is also sent to the OFD. It states:

how many receipts were printed per shift;
how many checks did not reach the OFD;
information about the shift, cashier, etc.

At the end of the day, the proceeds are handed over to the senior cashier. If there are only 1-2 cashiers working in a store, they can give the proceeds directly to the cash collector.

At the end of the day, a report on the status of the meters is printed. It contains all the information about amounts and calculations:

revenue;
receipts and expenses;
refund amount;
payment methods - cash or electronic money.

To conduct business in the field of trade, according to the legislation of the Russian Federation, it is necessary to have a cash register that issues checks and stores information about the actions performed. This data must be transmitted to tax office. Since February 2017, the Federal Tax Service has obligated most of Russian entrepreneurs to install online cash registers. From July 2018, absolutely everyone must switch to working with such equipment. Faced with innovations, many asked questions about how an online cash register works, what it is and how it differs from conventional cash register technology. Those who switched to new system a year ago, we may have already sorted out these issues. But beneficiaries for whom a delay in the transition to working with online cash register systems was provided (entrepreneurs on UTII and the patent tax system) have yet to understand the essence of the innovations.

What is an online cash register

An online cash register is a cash register that is equipped with a built-in fiscal drive that is capable of transmitting information about financial settlements to regulatory authorities in real time. When a monetary transaction is made, the data immediately goes to the tax service and is stored on its computer servers. Such equipment only works if you have access to the Internet.

What does an online cash register consist of?

To understand in more detail the principle of operation of such equipment, you need to know what main components it consists of.

It is based on three parts built into the case with buttons on the outer surface:

A device designed for printing receipts.
Fiscal storage. It ensures the signing of checks, their encryption for the fiscal operator and decryption of data from him.
Network card. It provides the ability to connect the cash register to the Internet. It has special connectors for connecting cable or wireless Internet.

Working with online cash registers

Not everyone knows on what principle the online cash register works and how data is transferred to the Federal Tax Service.

How the online cash register works:

The seller, calculating the buyer, enters the amount using the keyboard and presses a button to print the receipt.
The amount entered in the receipt and other information related to the sale (name of product, quantity, etc.) are transmitted in encrypted form to the fiscal data operator. This is an intermediary with whom the entrepreneur enters into a service agreement.
The operator checks the information and confirms its receipt.
The fiscal operator sends the same information to the Tax Service, and it is stored there for at least 5 years.

The whole process takes a few seconds, as the system works automatically.

Important! The entrepreneur signs an agreement with the fiscal operator after purchasing the online cash register, when installing it. The service company must be accredited by the tax service.

Requirements for the online cash register

The Tax Service maintains a special register of online cash registers approved for use. This list can be viewed on the official website of the Federal Tax Service. This list includes equipment that meets state standards. When purchasing cash register equipment, entrepreneurs need to know the following modern requirements that apply to online cash registers in accordance with Article 4. Federal Law No. 54-FZ dated May 22, 2003 “On the use of cash register equipment...”:

The case must have a serial number designation.
A receipt printing device must be installed inside.
The device must have a clock capable of displaying real time.
The device must support the operation of the fiscal drive and the transfer of entered information to it.
The device must support the function of generating fiscal documents in electronic form.
The cash register must support printing paper checks (an exception for online stores, since they send checks in electronic format).

How do online cash registers differ from old-style cash registers?

The main difference between new generation cash registers is that they support the function of connecting to the Internet and transferring data from the fiscal drive to the tax service. But there are several more significant differences that provide them with advantages over old cash registers. A comparison of the differences is given in the table below.

	Online cash register	Regular CCT
Internet connection	Yes	No
Data storage	In the fiscal storage	In EKLZ (electronic control tape protected)
Cash register registration	Remotely through the website of the fiscal operator or the website of the Federal Tax Service	During a personal visit by the Federal Tax Service
Transfer of data to the Federal Tax Service	Real time	Data is removed from the tape by service center employees during a personal visit
Markings on the body	Serial number	Hologram. Its absence is punishable by fines
Check	Contains 24 details	Contains 7 details
Check format	Paper and electronic	Only paper

Thus, new generation devices are capable of transmitting information via financial calculations to the tax service via the Internet. There is no longer any need for maintenance from the centralized service center. This ensures a reduction in on-site tax audits of entrepreneurs. Also, a check issued by online cash desks contains a maximum of information that ensures the protection of the rights and interests of consumers.

How to use the online cash register

To start working with online cash registers, you first need to buy a device and register it with the Federal Tax Service. To avoid subsequent problems, it is important to understand how the process occurs and where to start:

You buy a cash register that is included in the official register of online cash registers approved for use.
You sign an agreement with a fiscal data operator accredited by the tax service.
Register the model online through the OFD or Federal Tax Service website.
Set up the device for operation (connect the Internet to it).

Step-by-step instructions for working at the checkout are as follows:

The seller counts the amount of purchases, displays the total and receives money from the consumer in cash or non-cash form.
The required amount is entered at the checkout.
A receipt is printed and issued to the buyer without fail.
At the client's request, the seller generates an electronic check.

At this moment, the fiscal operator receives information about the transaction performed, and then stores it on his server. Once a day, he transmits all data to the tax service.

How to receive an electronic check:

The buyer provides information about a telephone number or email address.
An electronic receipt is generated and a link to it is sent to the buyer.
The data can be decrypted by scanning the QR barcode contained in each receipt. To do this, a special application from the Federal Tax Service must be installed on your smartphone.

If an erroneous receipt is generated and it has already been printed, nothing can be changed. The data will be sent to regulatory authorities. In this case, it is necessary to complete a return operation, which is also transferred to the Federal Tax Service. Such erroneous receipts must be retained and submitted to the Internal Revenue Service upon request.

At the beginning of working hours, the cashier must open a shift by printing a shift opening report, which indicates the date and name of the cashier. At the end of the working day, you need to carry out the shift closing procedure. During the procedure, data on the closure of a shift, the number of checks, the amount of transactions, types of transactions (cash or bank transfer), etc. are transmitted to the OFD. Menu different models The cash desks are different, but the principle of operation is the same for all.

To make the use process more clear, watch the video instructions for working with online cash registers.

Video about online cash registers

Cashier job description

Activity individual entrepreneurs and organizations are controlled by the tax authorities online, so making mistakes when working with the cash register is highly undesirable. This may raise a number of questions on the part of controllers and lead to an on-site inspection.

The cashier or seller bears financial responsibility for financial and settlement transactions. When hired by an individual entrepreneur or other institution, they are trained to work with the cash register, and upon registration, they are given job description for reference. According to many employer policies, a cashier's responsibilities include the following:

Correct calculation of buyers.
Mandatory delivery of change in full.
Careful handling of funds.
Settlement with buyers controversial issues(return of goods and money).
Collection and delivery of collections.
Control over the workplace (the presence of unauthorized persons at the cash drawer must not be allowed, leaving workplace, work without a receipt tape, etc.).
Opening shift.
Closing the shift and transferring proceeds to the appropriate persons.

Responsibility for funds, their surplus or shortage lies with the cashier. If mistakes are made, management has the right to impose fines in accordance with the internal regulations of the organization.

Working with the online cash register is easy and simple. For the seller and ordinary consumers, the process of exchanging information with regulatory authorities is invisible, so in reality everything looks as usual.

Cash registers are used to record payment amounts and to process cash during the business day. There are many types of cash registers, including electronic cash registers, iPad cash registers, and other computer-based cash registers. Although each cash register has a number of features, they are all similar in operation.

Steps

Part 1

Installing your cash register

Install your cash register and connect it. Place the device on a solid, level surface. Ideally, a countertop with space for customers to place items is ideal. Plug the cash register directly into the outlet (do not use an extension cord).

Insert batteries. They provide backup memory for the cash register in the event of a power failure, and the batteries must be inserted before programming any functions of the machine. Remove the receipt paper compartment cover and locate the battery compartment. You may need a small screwdriver to unscrew the cap. Install batteries according to the instructions on the device. Reinstall the battery compartment cover.

Sometimes the battery compartments are located under the paper roll compartment.
Replace batteries once a year to keep them working properly.

Insert a roll of receipt paper. Remove the receipt paper compartment cover. Make sure the end of your paper roll has a straight edge to make it easier to insert into the paper feeder. Insert a roll of paper so that it fits through the front of the cash register so you can tear off receipts for customers. Press the FEED button so that the cash register catches the paper and passes it through.

Unlock the cash register. There is usually a key for it that locks the cash register for security. Don't lose this key. You can simply leave it at the cash register so that you can easily find it and lock the cash register drawer if necessary.

Turn on the cash register. Some machines have an ON/OFF switch on the back. Others have a key on the front at the top. Turn on the device or turn the key to the REG position (cash register mode).
- Newer cash register models may have a MODE button instead of a regular key. Press the MODE button and scroll to REG or operating mode.
Program your cash register. Most cash registers can be programmed to group similar items into categories. These categories, or sections, may also be taxable or non-taxable. You can also set the time and date.
- The programming function is usually started by turning the key to the PROG or P position, or by pressing the mode switch button to PROGRAM mode. Other machines may have a manual lever under the paper cover that must be set to Program mode.
- Many of the cash registers have at least 4 tax buttons. They can be programmed for different tax rates depending on whether you pay a flat tax like some US states or have other types of taxes such as GST (Goods and Services Tax), PST (Provincial Sales Tax) or VAT rates (depending on your location).
- Follow the specific instructions provided in your cash register manual to set up these features.
Part 2
Carrying out a sales operation
1. Enter the security code or password to use the cash register. Many cash registers require you to enter your service number or other security code to use them. Service numbers are useful because they make it possible to allocate each purchase to a specific employee. This is useful for tracking sales and identifying errors.
  
  Enter the amount of the first item. Use the numeric keypad to enter the exact amount in rubles. Typically you do not need to enter the decimal separator as the cash register will do this for you.
  - Some cash registers use a scanner so you don't have to manually enter the cost of an item each time. The scanner reads the barcode and automatically enters product information. In this case, you do not need to select a partition in the next step.
2. Click the appropriate department button. Most cash registers require you to press a button after entering an amount that will categorize the item into a specific sales category (such as clothing, food, etc.).
  - Keys for sections can be programmed as taxable or non-taxable. Check your machine's manual for instructions on how to program tax rates to the appropriate keys.
  - Look at the receipt: press the arrow or the SUBMIT button to move the paper up so you can read the entire amount written on the receipt.
  - Each item you add will add up to the total, which is usually displayed on the reader or screen.
3. Add any required discounts to the price. If the item is on sale, you may need to enter a discount percentage. Enter the price of the item, click the section button, enter the discount amount as a percentage (for example, 15 would mean 15%), and then click the % button. It is usually located on the numeric keypad, on the left.
  
  Enter amounts for the remaining items. Use the number pad to enter the exact cost of each item. Don’t forget to press the corresponding section button each time after entering the cost.
  - If you have multiple copies of the same item, enter the number of those items, then press the QTY button, then the cost of one such item, and then the corresponding section button. For example, if you have 2 books for 6.99, click 2, then Qty, then 699, and the section button.
4. Click the preliminary amount button. It displays the total cost of the entered product. The button will add all the necessary taxes that have been programmed into the section buttons.
5. Find out how the buyer plans to pay. Customers can pay with cash, credit card or check. You can also accept gift cards and certificates, which are most often counted as cash.
  - Cash: Enter the amount of cash you received and click the CASH button (usually the largest button at the bottom on the right side of the cash register key set). Many cash registers will tell you how much to give the customer in change. However, not everyone does this, and you will have to do all the calculations in your head. Once the cash register opens, you can deposit cash or a check and count your change.
  - Credit card: press the CARD button and use the terminal to pay with cards.
  - Check: Enter the exact amount on the check, click the CHECK or CHK button, and place it in the cash register.
  - To open the cash register, you do not have to make a sale, you can click the NO PURCHASE or NP button. This function can be protected by the manager, and can request his code to put the cash register into NO PURCHASE mode.
6. Close the cash register. Always close the cash register immediately and do not leave it open. Otherwise, theft may occur.
  - Always empty or put away the cash register at the end of the working day and store it in a safe place.
Part 3
Bug fixes
1. Cancellation of sale. If you mistakenly entered the wrong price for an item, or the buyer decides they don't want to buy it after you've listed it, you may need to cancel the item or sale. It is removed from the provisional amount.
  - Enter the amount, click the section button, click the CANCEL button to remove it from the total. You must delete an item before adding a new one. Otherwise, you will need to make a subtotal, click the CANCEL button, then enter the exact amount entered by mistake, and click the section button. This way the erroneous amount will be deducted from the subtotal.
  - If you need to completely cancel the sale of several products, go through each one and cancel them individually.
2. Return of purchase. If a customer wants to return an item, you need to factor that into your daily total before giving them the money. To return your purchase, click the RETURN button. Enter the exact cost of the item and click the corresponding section button. Click the subtotal button, then the CASH button. The cash register will open and you can return the money to the buyer.
  - Certain buttons and functions, such as refunds, can be blocked for use only by the manager. To switch the cash register to cancel or return mode, you may need to enter a manager code.
  - Check with your supervisor for the applicable return and cancellation policy.